For more than twenty-five years, HCIS has been providing top-notch services to our clients. HCIS clients enjoy the following services at no additional charge:
- In-house customer service team: Unlike many of our competitors, HCIS has a dedicated customer service that is committed to helping our clients through the ordering process. Our customer service team:
- Takes care of time-consuming tasks like researching lowest supply costs so you can focus on caring for your own customers and
- Gets to know you and your facility so we can better meet your unique needs.
- Menu program and dietitian services: Working with our partners at Health Technologies, we offer healthy menu programs to our clients. These menu programs:
- Consist of the overall tastes and palettes that are unique to your region and
- Are customized to your facility based on the cost-efficient food supplies included in your orders.
- Territory management: We have a large number of territory managers in the field to provide fast service when our clients need it most.
- Our territory managers are available to come see you face-to-face when you have questions and concerns that just can’t be addressed over the phone.
- Because we know how important your needs are, we keep more territory managers in the field than any other Group Purchasing Organization in the Midwest.
- Contract managers: Our contract managers work with clients every step of the way to:
- Discuss any changes in your purchasing requirements based on the ever-evolving needs of your customers, and
- Negotiate every deal to ensure that you get the best possible rates.
Learn more about the benefits we offer or the suppliers we work with, or contact us to get started today with a free analysis that will show you just how much money we can save you.
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