Frequently Asked Questions


General

The HCIS volume alone allows very competitive contracts to be negotiated and passed along to you, the customer. But probably more important is the specific products selected, in the right quantity, for the right application. Nobody else monitors, analyzes, and suggests purchasing decisions that affect your PPD budgets as well as HCIS. Not to mention having access to HCIS inside customer service for information, pricing, ordering, bids, etc. – all with one phone callClick here to learn more about specific HCIS benefits, or follow this link to find out how MBS can benefit your facility.

Click here for a list of our vendors, distributors and suppliers.

In most instances, HCIS will provide weekly telephone support to one contact person at your facility. In addition to medical supplies, other categories of supplies can be ordered directly through HCIS customer service. All it takes is one phone call to get advice or suggestions on the best possible value, follow up on a problem or concern, or get a bid on a special item/capitol equipment. The HCIS customer service rep is your partner in purchasing.

Unlike many programs that favor very large customers, the HCIS allowances/rebates are based upon potential commitment. Your purchasing decisions can pay you back in discounts, rebates and allowances. No matter the size of your facility – you have the advantage with HCIS!

On a continual basis, HCIS representatives produce comprehensive cost analyses for prospective customers, while at the same time auditing our current membership contracts. We notify our customers when significant vendor partner pricing arrangements change due to renewal/negotiation. Because our prices remain competitive, our membership continues to grow. Most importantly, your HCIS representative will be an advocate in keeping your per-patient day costs within your budget.